If you wish to try this by using a Virtual Machine e. Oracle Virtual Box, ensure you configure it for Windows 98, use a small amount of memory for Display VGA. Differences from previous versions. GRUB 2 is a rewrite of GRUB see History, although it shares many characteristics with the previous version, now known as. It essentials v. Final Exam Answers. It essentials v. Final Exam Answers. Final exam IT Essentials v. Which power criterion will affect the number of internal drives that are installed in a computer5. VDC output2. 0VDC output. AC input. DC outputpower supply voltagepower supply wattage. A customer needs additional storage space on an older computer. What will the technician look at in the computer to determine if an additional hard drive can be added RAMan open PCIPCIe expansion slotan available PATASATA connection. BIOS versionthe heat that is generated and air flow requirements. Delete Ntldr Using Batch File' title='Delete Ntldr Using Batch File' />Prior to Windows Vista, BIOSbased computers running Windows store boot options in a Boot. If your windows password has been forgotten, you can reset your windows password in minutes. The method given here works for Windows XP, Windows Vista, and. Why do laptop computers use CPU throttling techniques CPUto reduce the heat that the CPU may generateto ensure the CPU is running at its peak speedto conserve the battery life by reducing the bus speed between the CPU and RAM4. Which step is critical in selecting and installing multiple cooling fans for a PC case Make sure they are the same make and model. Make sure they run at the same speed. Make sure they provide the same amount of air flow. Make sure they are mounted in correct air flow directions. Which statement is true about DDR2 and DDR3 RAM modules They operate at the same voltage. They have a different number of contact pins. They use different types of DIMM slots on the motherboard. They require the same operating frequency on the front side bus. To avoid electromagnetic interference, which type of equipment should a technician route copper network cables away from Which statement is true about the use of an antistatic wrist strap An antistatic wrist strap should not be used in conjunction with an antistatic mat. For optimum grounding, the clip should be attached to a painted section of the computer case. The metal part of the wrist strap should not make contact with your skin. An antistatic wrist strap should not be worn when repairing a power supply. Which are two potential risks to a mobile device that could result from rooting or jailbreaking the device Choose two. A custom OS enables user access to the root directory. A custom OS may not properly create or maintain sandboxing features. The user interface may be extensively customized. Boot Hirens Boot CD HBCD from USB as an ISO file. SubInACL is a commandline tool that enables administrators to obtain security information about files, registry keys, and services, and transfer this. The device performance may be improved. Some features initially disabled by a carrier may be enabled. A customer is upset and wants to speak to a specific technician to resolve a problem immediately. The requested technician is away from the office for the next hour. What is the best way to handle this callRefer the angry customer to a supervisor. Advise the customer that the requested technician is out of the office and insist on trying to resolve the problem. Make an offer to help the customer immediately, and advise the customer that otherwise the requested technician will call the customer back within two hours. Ignore the request for the specific technician by walking through a step by step process with the customer in an attempt to refocus the customer and solve the problem. A customer is angry and calls to complain that the service scheduled on the computer took longer than expected. The technician reviews the work order and notices that the service was performed by a new employee. How should the technician respond Verify that the computer is working properly now. Listen to the complaint and then apologize for any inconvenience caused by the lengthy service on the computer. What is Active Directory What is LDAP Can you connect Active Directory to other 3rdparty Directory Services Name a few options. Where is the AD database held The SID number is used in file, registry, service and users permissions. The machine SID is determined in hexidecimal form from here regedit. HKEYLOCAL. Explain that the repair technician sent to perform the service is inexperienced. Put the customer on hold until a supervisor is available. What two actions are appropriate for a support desk technician to take when assisting customers Choose two. Interrupt customers if they start to solve their own problems. Comfort a customer by minimizing the customer problem. Let a customer finish talking before asking additional questions. If you have to put the customer on hold, ask the customer for permission. As soon as you detect customer anger, pass the angry customer to the next level. In which circumstance should a level one technician initiate an escalated work order Which two interface types make it possible to attach different external components to laptops and desktops without powering the computer off Choose two. PS2. Fire. Wire. PCIPCIe. USB1. 4Which motherboard feature controls the amount of data that a CPU transfers at one timeMMX instructionsread only memory. What laptop component converts DC power to AC so that the display can illuminateCCFLbatterymotherboard. A technician needs to configure a Bluetooth headset for a laptop user. Which two steps should the technician take before installing the headset Choose two. Remove the battery. Disconnect AC power. Enable Bluetooth in BIOS Setup. Ensure that the antistatic wrist strap is attached to a nonpainted portion of the laptop. Ensure that the laptop Bluetooth switch is enabled. Which statement correctly compares the characteristics of coaxial cable with twisted pair cableThe limited bandwidth of coaxial cable makes it better than twisted pair cable for LAN installations. Coaxial cable is less expensive than twisted pair cable. Coaxial cable is physically more difficult to install than UTP cable. Because it contains a single copper conductor, coaxial cable is easier to troubleshoot than twisted pair cable. How is DSL able to carry telephone and data signals at the same timeEach signal uses a different frequency. Each connection is dialed separately. Film Omul Marii Serial. DSL uses low frequency transmissions. DSL uses digital signals to carry both the telephone and data traffic. A computer technician performed a number of actions to correct a problem. Some actions did not solve the problem, but eventually a solution was found. What should be documented A user wants to upgrade components in a laptop to improve performance. Which two components can be replaced by the user Choose two. RAMbatterymotherboard. CPULCD display. 21. What are two operating systems that are found on mobile devices Choose two. Androidi. OSGoogle. Apple. Mobile. OS2. A technician is attempting to create virtual machines on a PC but wants to ensure that the physical system resources used by the virtual machines are directly managed by them and not by the host operating system. How can the technician accomplish this Set up the virtual machines using a native hypervisor. Set up the virtual machines using a hosted hypervisor. Set up the virtual machines as Windows Virtual PCs. Limit the amount of paged RAM. Disable hyperthreading in the BIOS. Which feature of a mobile device touchscreen will allow a user to zoom in displayed items such as maps and photographs A user downloads a widget onto his Android phone but is puzzled to see that when the widget is touched an app is launched. What is a possible cause The user has downloaded a virus. The widget is corrupt. The security settings of the Android OS have been compromised. The widget is associated with the app and this is the normal behavior. A user updates a device driver and reboots the system. When the user successfully logs in after the reboot, the OS displays a blue screen and crashes. The user presses the F8 key on reboot and tries to log in using the Last Known Good Configuration but gets the same result. Why will the Last Known Good Configuration not work The Last Known Good Configuration is overwritten with the current one on successful login. The boot. ini file is corrupt. The user failed to run chkdsk prior to logging in. The user failed to save the CMOS settings on reboot.